Privacy policy

Effective Date: 5th November, 2025

Gilmore House Co (“we,” “our,” “us,” or “the Store”) operates this website and all related content, features, tools, products, and services to provide you—the customer—with a curated shopping experience (collectively, the “Services”). Our Store is powered by Shopify, which enables us to deliver these Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our website, or otherwise communicate with us. In the event of a conflict between this Privacy Policy and our Terms of Service, this Policy governs how we handle your personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” refers to data that identifies or can reasonably be linked to you. This does not include de-identified or anonymous information.

We may collect or process the following categories of personal information:

  • Contact Details: Name, billing/shipping address, phone number, and email address.

  • Financial Information: Payment card details, transaction data, and payment confirmations.

  • Account Information: Username, password, and preferences.

  • Transaction Data: Items viewed, added to cart, purchased, returned, or exchanged.

  • Communications: Details shared through customer service or inquiries.

  • Device & Usage Information: IP address, browser type, device identifiers, and activity logs.

2. Sources of Personal Information

We collect personal information from:

  • You directly, when you create an account, make a purchase, or communicate with us.

  • Automatically, through cookies and similar technologies.

  • Service providers, who help us process payments, fulfill orders, and manage our website.

  • Partners and third parties, for marketing or analytics purposes.

3. How We Use Your Personal Information

Depending on your interaction with our Services, we use your information to:

  • Provide and improve our Services, including order fulfillment, account management, shipping, and returns.

  • Personalize your experience, offering product recommendations and relevant content.

  • Conduct marketing and advertising, including promotional emails or online ads (you may opt out at any time).

  • Enhance security, prevent fraud, and protect your account.

  • Comply with legal obligations or respond to valid law enforcement requests.

4. How We Disclose Your Personal Information

We may share your personal information with:

  • Shopify, our eCommerce platform provider.

  • Service providers, such as payment processors, logistics partners, and data analytics tools.

  • Marketing and business partners, in accordance with applicable privacy laws.

  • Affiliates or legal entities, in connection with mergers, acquisitions, or legal processes.

5. Relationship with Shopify

Our website is hosted by Shopify, which processes personal data to help us operate our Store.
Shopify may also process your information for its own purposes, such as improving its platform.
To learn more, visit the Shopify Privacy Policy or exercise your data rights via the Shopify Privacy Portal.

6. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the content, privacy, or security of third-party sites. We encourage you to review their respective policies before sharing personal information.

7. Children’s Privacy

Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal data from minors. If a child has provided personal information, please contact us to request deletion.

8. Data Security and Retention

We implement reasonable technical and organizational safeguards to protect your information.
However, no online system is 100% secure. We retain personal data as long as necessary to fulfill the purposes described in this Policy or as required by law.

9. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal information.

  • Request correction or deletion of your data.

  • Opt out of targeted advertising or data sharing.

  • Withdraw consent or manage communication preferences.

You can exercise these rights by contacting us using the details below.

10. International Data Transfers

Your information may be processed or stored in countries outside your own. Where applicable, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted here with a revised “Effective Date.”

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

📧 Email: gilmoreleslie549@icloud.com
📍 Address: 11830 Uptown Walker Place, Thonotosassa, FL 33592, USA